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Customer Service Representative 3

Robert Half Office Team
Location 📍 Rock Hill, United States
Posted 📅 May 02, 2026
Work Type ⏰ Full-time

Position Overview

Description
Position Summary

This role is responsible for managing end-to-end order operations across a multi-state region while serving as a central point of coordination between sales, logistics, supply chain, procurement, finance, vendors, and customers. The position has evolved beyond transactional order entry into a critical operations role that ensures revenue flow, operational efficiency, and financial accuracy. The individual in this role exercises independent judgment to resolve complex operational and financial issues and directly contributes to business performance.


Key Responsibilities

Operations Management

+ Oversee end-to-end order lifecycle from order entry through fulfillment and completion

+ Manage and resolve escalations related to order processing, delivery issues, and RMAs

+ Ensure timely and accurate order execution to support revenue realization

Supply Chain Coordination

+ Maintain ...

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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
Rock Hill, United States