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⏰ Full-time

Customer Service Representative 20$

TEKsystems
Location 📍 Albany, United States
Posted 📅 June 20, 2026
Work Type ⏰ Full-time

Position Overview

Entry-Level Healthcare Call Center Opportunity – Get Your Foot in the Door!
Location: Onsite
Pay: $20/hr
Schedule: Monday–Friday | 9:15 AM – 6:00 PM
Training: 8:15 AM – 5:00 PM (M–F)

Why This Role Stands Out:

+ ✅ No call center experience required

+ ✅ Get your foot in the door with a large national healthcare organization (GDIT)

+ ✅ Strong management support (not your typical call center environment)

+ ✅ Opportunities to grow internally (call center + other departments)

+ ✅ Steppingstone into healthcare + insurance industry

What You’ll Be Doing:

+ Handle inbound calls assisting providers with:

+ Claims, eligibility, and enrollment questions

+ Online portals and system navigation


+ Document and track inquiries in a CRM system

+ Monitor and follow up on open tickets (escalations as needed)

+ Support requests through multiple channels (phone, fax, web too...

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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
Albany, United States