Position Overview
Description
Description
Robert Half is hiring a Customer Service Representative to support our client's customer-facing operations. This contract role is ideal for candidates who thrive in a fast-paced, people-oriented environment.
Responsibilities:
+ Respond to customer inquiries via phone, email, and chat in a timely manner.
+ Resolve customer issues and escalate complex concerns as needed.
+ Maintain accurate records of customer interactions and transactions.
+ Process orders, returns, and account updates.
+ Collaborate with internal teams to ensure customer satisfaction.
Requirements
Requirements
+ 1+ years of customer service or call center experience preferred.
+ Strong communication and problem-solving skills.
+ Ability to manage multiple tasks and remain calm under pressure.
+ Familiarity with CRM systems is a plus.
+ Positive attitude and commitme...