Position Overview
Job Title: Customer Service Rep - FMLA
Location: Bloomfield, CT
Max Pay Rate: $ Per Hour Core Skills and Experience:
year of familiarity with state PFL and FMLA years of Customer Service background Key Responsibilities: Virtual roles work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc. Reviewing and adjudicating leave and/or accommodation requests in compliance with federal, state, and company policies. Establishing eligibility and applicability of leave requests while ensuring timely communication with employees, employers, and other key stakeholders necessary to appropriately determine liability. Maintain active oversight of leave claims from initiation to closure following appropriate policies and procedures around timely submission of information and absences in accordance with the plan(s). Providing except...