Position Overview
Job Description
This position serves as the primary front office contact for customers by phone and in person, combining order entry, receptionist, and cashiering responsibilities. The role manages a high volume of inbound calls, processes customer payments at the front counter and over the phone, and supports day-to-day administrative tasks such as data entry, filing, and document management. The ideal candidate delivers friendly, professional customer service while maintaining accurate records and supporting a fast-paced office environment.
Responsibilities
+ Answer and route a high volume of incoming calls while providing friendly, professional, and customer-focused service.
+ Serve as the first point of contact at the front desk, greeting visitors and customers in a courteous and professional manner.
+ Take and process customer payments over the phone and in person at the front counter, ensuring accuracy in amounts, methods, and documentation.
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