Position Overview
**Patient Access Customer Service Representative**
**On-Site: Austin, TX | Ascension Dell Children's North**
**Shift Schedule: Wednesday 12 PM to 6 PM, Thursday - Saturday 6 AM to 6 PM**
Are you passionate about helping people during critical moments while building a career in healthcare customer service? We are the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. β―At R1, youβll be part of a mission-driven team that blends advanced technology with real-world service to create exceptional patient experiences.
As a Patient Access Representative, you will be the first point of contact for patients, ensuring they receive fast, compassionate, and accurate access to care.
This is more than registration - itβs a frontline healthcare customer service role where you directly impact patient experience, hospital operations, and revenue cycle succes...