We are seeking a dynamic and organized individual to join our team as an Outbound Customer Service / Administrative Assistant. This role combines customer interaction with essential administrative support, offering a great opportunity for growth within our company.

Responsibilities include:

• Make outbound calls to customers to provide information, gather feedback, or promote products/services.
• Respond to customer inquiries via phone and email.
• Maintain accurate customer records and update databases.
• Process orders and handle customer requests efficiently.
• Provide general administrative support, including data entry, filing, and document preparation.
• Assist with scheduling and coordinating appointments.
• Handle and resolve customer complaints or issues.
• Maintain a professional and positive demeanor in all customer interactions.

Skills/Qualifications:

• Exc...