Customer Service & Order Fulfillment Manager

Location: Atlanta, GA

Confidential Search

Overview:

We are conducting a confidential search for a Customer Service & Order Fulfillment Manager on behalf of a growing, innovation-driven organization. This role is critical in leading the end-to-end customer order process, ensuring that customer requirements are accurately translated into production and delivered on time.

This position serves as the central point of coordination between customers, internal technical teams, manufacturing operations, and logistics partners—owning the full lifecycle from order intake through shipment and delivery. The role requires a high degree of accuracy, as small variations in product specifications, pricing, or documentation can significantly impact customer outcomes.

The Customer Service & Order Fulf...