In charge of specific accounts (Customers), for all kind of traffics (Air, Sea, Import, Export).
Determines the needs of the Key Customers and carries them out to ensure that they receive first-class customer care and service
Operates AOS Info Nexus according to assignment and proceed within timelines
Maintaining communication and control through all phases of the journey, liaising with third parties to move goods (by road, rail, air or sea) in accordance with customer requirements;
Responsible for tracking and tracing of shipments, utilizing e-commerce, internet technology and satellite systems to enable real-time tracking of goods;
Working closely with customers, colleagues and third parties to ensure smooth operations to deadlines
Prepares requested daily monitoring report to Customers