Job position: Customer Service Representative

Job responsibilities: -

• To handle all customer inquiries coming from multichannel including Call, Emails and Live Chat based on Standard Procedure and Guideline defined by the Company

Job requirements:

• Minimum SPM (passed BM & English) /Diploma/Degree with certificate
• Able to speak English & Bahasa Malaysia
• Call centre experience is an advantage
• At least 6 months experience in customer service
• Able to work on rotational shifts
• Basic salary + KPI Allowance + Night shift allowance

Operation Time:

• 24/7 rotational shift (Day shift, night shift and midnight shift)
• 5 days working, 2 rest days, 9 hours per shift