Position Overview
WHO WE’RE LOOKING FOR
- Fresh graduates are encouraged to apply (no prior experience is required)
- At least Senior High School completion.
- Experience in retail, food service, hospitality, sales, or any customer-facing role is highly welcome.
- Able to communicate clearly in English and Filipino.
KEY RESPONSIBILITIES
- Assist customers via phone, email, and chat with product questions, orders, delivery updates, and general concerns.
- Provide helpful, respectful, and solutions-focused customer support.
- Accurately document customer interactions in our system.
- Coordinate with internal teams to help resolve customer requests.
- Follow up on pending concerns to ensure customers are assisted properly.
WHY JOIN OUR TRANSEC TEAM
- Comprehensive HMO coverage
- Performance incentives
- Fixed dayshift schedule
- Non-toxic local account
- Supportive environment tha...