Description

Role : Customer Service Officer (Outsource)
Location : Abu Dhabi

Role Purpose:

1- Attend tenants (private and from government entities) in order to facilitate in issuing new leases renewing of existing leases termination of leases issuance of Tawtheeq (Municipality) contracts. Attending tenants with their various kind of Multiple requests and complaints etc.

2- Work according to established SOPs policies & procedures and Property Operations guidelines.

3- Provide high quality of customer service.

KEY METRICS:

• Revenue:
• Expenses:
• Net Income:
• Assets:
• Headcount:
• Number of branches:
• Number of ATMs:
• Number of Direct Reports:
  
  Key Accountabilities of the role :

Policies Procedures and Processes
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