⏰ Full time

Customer Service Officer, Customer Engagement

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FWD Life Insurance Corporation

                    Location
                    📍 Đống Đa, Vietnam
                

                    Posted
                    📅 June 23, 2026
                

                    Work Type
                    ⏰ Full time
                

Position Overview

About FWD Group
FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves more than 38 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.
For more information, please visit 
For more information about FWD Hong Kong, please visit .
The Job:
Handle customer and advisor’s enquiries regarding life insurance and group medical from all channels (ie hotline, email, facsimile, Livechat. etc)
Conduct inbound/outbound call to provide service to customers / agent
Resolve customer probl...
                

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Job Details

⏰

Employment Type

Full time

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