Customer Service Officer

Location:
Central, Hong Kong Island, HK

Brand: HSBC

Area of Interest:

Closing Date:

Date: 8 Jun 2026

**Job description**

**Principal Accountabilities**

+ Support Relationship Managers in delivering efficient and quality service to customers
+ Act as major contact point with customers support functions to ensure smooth account operations
+ Assist Relationship Managers in handling referrals from different business parties and find the right solutions for customers

**Skills Required**

+ Be customer focused and have strong interpersonal, communication and problem solving skills
+ Have a good understanding of general banking products and services as well as having sound knowledge in using bank operating systems like Customer Relationship Management System
+ Have a good understanding on credit assessment and operations, approval process and security documentations...