Customer Service Manager

Salary: £40,000 - £50,000 per annum plus monthly bonus
Location: Leeds
Department: Customer Service
Reporting To: Internal Sales Manager

An Excellent Opportunity to Lead a Growing Customer Operations Team

Our client is seeking an experienced and motivated Customer Service Manager to lead a well-established customer operations function and play a key role in driving service excellence across the business.

Managing a team of eight employees across the UK and an outsourced operation, this is an exciting opportunity for a customer-focused leader to take ownership of a critical function within a growing organisation. You'll be responsible for ensuring the smooth day-to-day running of the department, developing team performance and implementing improvements that enhance both customer experience and operational efficiency.

Working closely with Sales, Purchasing and Warehouse teams, you will help ensure customers receive a co...