About the Company

YTYCHEM INTERNATIONAL FZE is the UAE arm of Yongtaiyun Chemical Logistics Co. Ltd, a global provider of chemical logistics and integrated supply-chain solutions.

The Role

The Customer Service Manager will oversee customer service operations for the UAE business acting as a key interface between clients' operations and internal teams.

Key Responsibilities

• Lead customer service delivery and coordination
• Manage customer enquiries and issue resolution
• Liaise with warehouse transport and operations
• Maintain service standards and client relationships

Profile

• 4 years customer service or logistics experience
• Chinese and English fluency required
• Strong communication and organisational skills