Customer Service Manager

Location: Dallas, TX


Job ID: 5678




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Must live within 60 minutes of a Rehrig Pacific Company's facility in Atlanta GA, Buckeye AZ, Dallas TX, Desoto KS, Erie PA, Kenosha WI, or Orlando FL.

Purpose of Role

Lead and develop the Customer Service team to deliver exceptional & consistent customer experience across all Rehrig Pacific products and services. This role is accountable for building a high-performance, customer-obsessed culture through coaching, continuous improvement, and cross-functional collaboration. The Customer Service Manager serves as the strategic bridge between Sales and Operations, ensuring the voice of the customer drives decision-making while balancing operational capabilities. This leader will champion service innovation, embed accountability a...