**Description**

**WHAT YOU’LL BE DOING**

The Customer Service Manager is a key position at Jensen Infrastructure. In this role you’ll lead a customer service team, seek out new customers, cultivate and maintain new customers, and serve customers by selling products and meeting customer needs. This role may require periodic travel to our other locations.

A highlight of your day-to-day will include:

+ Overseeing the day-to-day interactions/communication between the inside sales representatives and customers.
+ Interviewing, hiring, training, planning, assigning, and directing work; motivating, coaching, evaluating, rewarding and disciplining employees.
+ Assisting in the preparation of bids.
+ Performing procurement duties.
+ Tracking all data and contacts in accordance with the Key Account Management Planning guidelines.
+ Interfacing with Human Resources, and the General Manager regarding employee performance-related issues and addres...