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Flexible Work, Better Balance

⏰ Full-time

Customer Service Manager, Airport Customer Experience

American Airlines
Location 📍 Nashville, United States
Posted 📅 June 10, 2026
Work Type ⏰ Full-time

Position Overview

**Intro**

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

**Why you'll love this job**

+ ​This job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division.
+ Responsible for ensuring a high performing operation by leading, engaging, coaching and developing front-line team members. Also responsible for supporting their teams' efforts in creating a safe, reliable operation while delivering an elevated customer experience.

**What you'll do**

+ ​Drives operational excellence
+ Creates an environment that cares f...

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Job Details

Employment Type
Full-time
📊
Category
other-general
🏠
Work Arrangement
On-site
📍
Location
Nashville, United States