Position Overview
Customer Service & Logistics Coordinator Salary £35,000 - £38,000
Based at Stockley Business Park, Uxbridge
Office-based role
Contract: 12-month maternity cover (immediate start required)
A well-established manufacturing organisation is seeking a Customer Service & Logistics Coordinator to join its team at Stockley Business Park. This role plays a key part in delivering high-quality after-sales support, ensuring the smooth management of spare parts, returns, and logistics processes. You will act as a central point of contact between customers, internal teams, suppliers, and warehouse partners, ensuring queries and operational issues are resolved efficiently and professionally.
Key Responsibilities
Manage customer queries and complaints relating to spare parts and after-sales service
Process credits for spare parts and consumables in a timely and accurate manner
Monitor spare parts inventory levels, supporting working capital targets ...