Join Walmart in Edmonton as a Customer Service Manager, focusing on retail operations and customer satisfaction. Inject your leadership skills into creating a positive shopping experience.
As a Customer Service Manager at Walmart Canada, your role is pivotal in ensuring customer service excellence. You will coordinate daily front-end operations while supervising Front End associates and managing compliance with company programs. This includes training staff and overseeing all transactions for accuracy and efficiency.
Key Responsibilities:
• Enforce safe work processes and emergency preparedness
• Address customer and Associate issues effectively
• Ensure proper coverage and breaks for Front End staff
• Provide comprehensive training on systems and compliance
• Monitor transactions and resolve operational errors
Requirements:
• Proven experience in customer service management
• Strong communication and leadership capabilities
• Adept in managing complian...