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Customer Service Lead, Scommerce Operations & Automation

Shopee
Location 📍 kuala lumpur, Malaysia
Posted 📅 June 06, 2026
Work Type ⏰ Full-time

Position Overview

A leading company in the internet marketplace is looking for a Customer Service Lead for their Scommerce sector in Bukit Raja, Klang. This role focuses on performance metrics management, team leadership, and process improvement initiatives within a dynamic environment. The ideal candidate will have strong communication skills and a relevant degree, excelling in monitoring and enhancing customer service quality.
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Job Details

Employment Type
Full-time
📊
Category
Management & Operations
🏠
Work Arrangement
On-site
📍
Location
kuala lumpur, Malaysia