🌍 Global Opportunities
Updated Hourly
🎓 Student Friendly

parttimejobs.work

Flexible Work, Better Balance

⏰ FULL_TIME

Customer Service Lead EU North

PepsiCo
Location 📍 Stockholm, Sweden
Posted 📅 June 09, 2026
Work Type ⏰ FULL_TIME

Position Overview

Overview

At PepsiCo, we’re committed to delivering exceptional customer experiences that fuel growth. We are now looking for a Customer Service Lead EU North to lead our Customer Management teams across the Nordics and Benelux within SodaStream, part of PepsiCo.

This is a high-impact interim opportunity (approx. 2 years) covering maternity leave, offering the chance to drive operational excellence, lead multi-country teams, and shape customer experience across four markets.

Based in Stockholm, this role leads a distributed team across Sweden, Denmark, Finland, and the Netherlands and reports to the Head of Supply Chain & Logistics, Northern Europe.

About SodaStream

Responsibilities
  • Lead and develop Customer Management teams across Nordics & Benelux, driving performance and engagement
  • Oversee daily operations, ensuring efficiency, quality, and achievement of KPIs (SLA, CSAT)
  • Manage escalations an...
  • Apply Now

    Submit Application →

    Quick and easy application process

    Job Details

    Employment Type
    FULL_TIME
    📊
    Category
    Information and Record Clerks
    🏠
    Work Arrangement
    On-site
    📍
    Location
    Stockholm, Sweden