Our client, a leading organization in the industry, is seeking a Customer Service II - Bilingual to join their team. As a Customer Service II - Bilingual, you will be part of the Customer Support Department supporting global HR service operations. The ideal candidate will demonstrate excellent communication skills, patience, and a proactive attitude, which will align successfully in the organization.

**Job Title:** Customer Service II - Bilingual

**Location:** Lake Bluff, IL

**Pay Range: $23/hr on w2**

**What's the Job?**

+ Resolve customer inquiries with timely, accurate, and professional responses across multiple contact channels.
+ Collaborate with HR service teams worldwide to drive issues to resolution efficiently and effectively.
+ Identify at-risk customer relationships and initiate compassionate corrective actions, utilizing available tools and resources.
+ Gather and leverage customer feedback to identify opportunities fo...