Description
Job Summary:

We are seeking a reliable and customer-focused Customer Service Representative to join a team in Federal Way. This role serves as a key point of contact for customers, providing support, resolving inquiries, and ensuring a positive experience across all interactions.

Key Responsibilities:

+ Respond to inbound calls, emails, and inquiries in a timely and professional manner

+ Assist customers with questions related to services, accounts, or requests

+ Resolve issues efficiently while maintaining a high level of customer satisfaction

+ Enter and update customer information accurately in internal systems

+ Coordinate with internal teams to address and escalate concerns as needed

+ Maintain detailed records of customer interactions and follow-ups

+ Support additional administrative or clerical tasks as assigned


Requirements
Qualifications:

+ 1+ years of...