Position Overview
About Us
For the Love of Laundry is Singapore's #1 award-winning & eco-friendly laundry and dry-cleaning company. We are looking for a
Customer Service Executive
to support our customers and operations. team. What You Will Do
Reply to customer enquiries in a polite and helpful manner Follow up on customer feedback, complaints and service issues Work closely with the factory team to resolve customer cases Support drivers on collection and delivery matters Update customer information and case notes in the system Keep customers informed on the status of their orders or issues Provide good service and build strong customer relationships What We Look For
Able to speak and write English clearly Friendly, patient and service-oriented Able to handle customer issues calmly and professionally Organised and careful with follow-up Able to work independently and as part of a team Basic computer skills Experience in customer service is a plus What We Offer
Stable full-time job Frie...