Location: This is a hybrid role, offering a combination of being able to work remotely and from our Kista office.

Contract Type: Full-time, permanent role

The Opportunity 

In this role, you will play a key part in creating an exceptional customer experience, with the customer truly at the heart of everything we do. You will deliver high‑quality service across our communication channels and become a trusted point of contact, helping ensure that customers choose RS time and time again.

As the first line of support, you will quickly assess each situation and guide customers to the right department, ensuring they receive the most effective and efficient service possible. Your ability to understand customer needs, offer the right assistance, and maintain a positive, solution‑focused approach will make you an essential contributor to our service excellence.

What You Will Be Doing