Are you passionate about cycling, sustainability, and operational excellence? Bike Club, a pioneering force in children’s bike subscription services, is on the lookout for a committed Customer Service Executive to initiate and elevate our customer experience.

With over 80,000 bikes, we are the second-largest bike rental network globally, and the largest in the children's bike sector. While our headquarters is in the United Kingdom, we are also active in Germany and Austria.

We’re a purpose-driven company that believes in ethical practices and a supportive work environment. If you thrive in a fast-paced setting, enjoy problem-solving, and want to help shape how we do things, we’d love to hear from you.

Tasks

At Bike Club, our members are at the heart of everything we do and our Customer Service Team is key to making that happen. As a Customer Service Executive, you’ll help keep our community happy by delivering exceptional service across emai...