Location: Johor Bahru, Malaysia Employment Type: Full-Time Industry: BPO / Customer Service / E-Hailing Company Overview We are a global workforce solutions provider supporting a leading e-hailing platform across Malaysia, Singapore, Hong Kong, and Taiwan . Our team delivers high-quality customer support in a fast-paced, technology-driven environment. Job Summary We are looking for enthusiastic and customer-oriented individuals to join our team as Customer Service Executives. This role is ideal for fresh graduates or entry-level candidates seeking to build a career in a regional support environment. You will be responsible for handling customer and driver inquiries while ensuring timely resolution and maintaining service excellence. Key Responsibilities Handle inbound and outbound inquiries via phone, live chat, and email Assist riders and drivers with service-related issues in a professional manner Resolve cases efficiently by following Standard Operating Pro...