WE’RE HIRING!

CUSTOMER SERVICE EXECUTIVE (HEAD OF DEPARTMENT)

Office-Based Role | Durban



Our client, a well-established company in the FMCG sector, is seeking a highly organised, results-driven Customer Service Executive to lead their customer service department.

This is an excellent opportunity for someone who is hands-on, customer-focused, and thrives in a fast-paced environment, where relationship building, service excellence, and leadership are key to success.



What we're looking for:

- Proven experience in the FMCG industry (food manufacturing advantageous)

- Previous team leadership / supervisory experience

- Strong organisational and planning skills

- Ability to manage daily customer interactions and build relationships

- Confident in upselling and driving customer retention

- Excellent communication and interpersonal skills

- High attention to detail and ability to multitask effec...