Our client is hiring immediately for Customer Service Executive in a call centre environment to support daily customer service operations. Candidates should be customer-focused, professional, and able to handle high-volume calls in a fast-paced environment.

• Attend to inbound and outbound calls promptly.
• Assist with bookings, enquiries, and document checks.
• Escalate urgent or sensitive cases appropriately.
• Ensure confidentiality and compliance with procedures.
• Update and maintain accurate customer records.
• Support operational and administrative tasks.

• Minimum GCE ‘O’ Level or equivalent.
• 1 year of call centre/customer service experience preferred.
• Strong communication and problem-solving skills.
• Able to remain calm under pressure.
• Multilingual ability is an advantage.

Location: East

Working Hours: Mon–Fri 8.30am–...