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⏰ Full-time

Customer Service - Donor Support Technician

Seqirus
Location 📍 temple, United-States
Posted 📅 June 05, 2026
Work Type ⏰ Full-time

Position Overview

The Opportunity

Responsible for preparing the donor, donor area and equipment for the pheresis processors.

You will report to the Assistant Center Manager.

The Role
  • Prepares the autopheresis machine for the pheresis process.
  • Monitor the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
  • Disconnect the donor when the process is complete.
  • Maintain alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
  • Use Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
  • Use PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
  • Alerts Group Leader or Supervisor of donor flow issues.
  • Ensure the accurate recording o...

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Job Details

Employment Type
Full-time
📊
Category
Healthcare Practitioners and Technical Occupations
🏠
Work Arrangement
On-site
📍
Location
temple, United-States