About the Role

We are looking for a Spare Parts Development Specialist to join our Customer Service team.

In this role, you will drive the growth of the spare parts and service contracts business by supporting sales initiatives, coordinating operational follow‑ups, and leveraging data analysis to enhance customer value.

Main Responsibilities

• Follow up on the daily operative audit visit program, in collaboration with Customer Service Area Managers and Customer Care, to support monthly goals achievement.
• Monitor and manage spare parts and service contracts open offers in collaboration with the Spare Parts Execution team and CS Area Managers.
• Execute daily activities related to the Recommended Spare Parts process, proactively supporting the proposal of spare parts packages to customers.
• Prepare documentation to support sales activities and detailed meetings with customers.
• Collaborate w...