Position: Customer Service Agent
Work model: OnSite

Location: Chania Greece

Employment type: Full-time

Join the customer experts’ team and become part of a ‘Great Place to Work’ Certified Company

Are you passionate about helping people?

Be the primary point of contact for customer requests, representing Europe’s most fashionable tech company.

The job:

• Chatting with customers via phone, messages & email



• Resolve queries related to orders, refunds, delivery, and platform use



• Provide professional and empathetic customer service support across all service channels



• Follow presented response templates and quality standards



• Perform ad-hoc tasks