Position Overview
Job Description
Our client is a leading technology company which designs and manufactures appliances. They have set up their headquarters in Singapore to ramp up their expansion.
They are currently looking for Customer Service Coordinator to address any query, with a driving ambition to transform owners into passionate advocates of the brand.
Would this be the next career for you?
Support the Customer Service team and coordinate to deliver a high-quality customer experience, particularly from the service/repair perspective.Collaborate closely with Engineers to ensure seamless coordination and resolution of customer issues.Maintain accurate management of parts usage and inventory as required, providing real-time feedback on any service delays.Prepare and submit daily/weekly reports detailing products and customers serviced.Handle invoicing processing to vendors/suppliers...