Become a key player at Formations in Winnipeg as a Customer Service Specialist, dedicated to improving customer satisfaction. Deliver solutions through effective communication and problem-solving in this on-site role.
This full-time position emphasizes your organizational skills and customer-first approach, requiring 2 to 4 years of experience in similar fields. You will handle customer inquiries, process orders in D365 Business Central, and work closely with warehouse teams to ensure product accuracy and timely shipping. Your detail-oriented nature will shine as you manage quotes and assist with accounts receivable.
Key Responsibilities:
• Provide product information and recommendations to customers
• Generate accurate quotes based on customer needs
• Oversee order processing from entry to shipment
• Work with teams on backorders and delivery schedules
• Maintain organized records for invoices and accounts
Requirements:
• 2–4 years of experience in customer ...