CUSTOMER SERVICE CONTROLLER Supply Chain Accountable for maintaining quality, standards, service and desired outputs within inter‑related functional areas of responsibility. May be responsible for ensuring the adherence of others to a set framework of policies and procedures. This role will work with various concrete variables, requiring an understanding of the theory or practices underpinning inter‑related functional processes within a multi‑procedural environment. Job Purpose This role is primarily responsible for managing customer orders, ensuring timely delivery, resolving queries, and maintaining a strong relationship with clients. This role acts as the link between customers, sales teams, warehouse, and distribution. The Customer Service Controller is ultimately accountable for ensuring stakeholder and customer engagement and satisfaction. Key Accountabilities and Outputs Customer Delivery and Lifecycle Management Maintain good customer relations by delivering on promises consist...