We are recruiting for multiple Customer Service / Complaints Handlers for a leading global financial services organisation in Redhill. This is a fast-paced, regulated environment where you’ll manage customer complaints from receipt through to resolution, ensuring fair, accurate, and compliant outcomes.

Customer Service / Complaints Handlers

📍 Redhill
💷 £15.66 per hour
🕒 Mon–Fri, 9am–5pm
📄 Temporary (up to 6 months)
📅 Start Date: TBC

Key Responsibilities:

* Handling customer complaints via phone and written communication.

* Investigating issues and identifying resolutions.

* Writing clear, professional responses.

* Liaising with internal teams and third parties.

* Maintaining accurate case records and meeting service standards.

What We are Looking For:

* Previous customer service or complaints experience.

* Strong communication and problem-solving skills.

* Ability to manage h...