Flexible Work, Better Balance
Description
Agilent inspires and supports discoveries that advance the quality of life. We provide life science, diagnostic and applied market laboratories worldwide with instruments, services, consumables, applications and expertise. Agilent enables customers to gain the answers and insights they seek ---- so they can do what they do best: improve the world around us. Information about Agilent is available at.
Responsible to manage a portfolio of customer accounts, ensuring timely collection of past due invoices and resolution of disputes. The ideal candidate will have strong communication skills, a background in customer service (preferably in collections), and the ability to collaborate cross-functionally to drive results.
Key Responsibilities:
Manage assigned customer accounts to ensure timely collection of outstanding invoices and reduce aging balances.
Engage with customers via phone and email to follow up on past due payment...