Job Title: Customer Service Claims Handler
Location: Liverpool
Salary: £26,937 to £29,781 Plus up to £1,500 performance related bonus per annum, once established within your role
Job Type: Full Time, Permanent
Working hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 5 Saturdays
What you will be doing:
* In first party claims our purpose is to help our customers when they need us the most with speed, ease and understanding
* To work as a team to proactively manage a portfolio of customer repair claims through to settlement
* To ensure that complete and thorough indemnity investigations are carried out on all claims
* Work closely with suppliers to fulfil customers' needs during their claims journey
* Utilising our in-house engineers to assess whether the damage sustained is a repairable prospect
* Accurate payment to our customers and their representatives regarding claims settlement
* Data integrit...