Customer Service Representative

Location: Ponders End

About the Organisation

Join one of the world’s leading logistics and supply chain organisations, known for its global reach, commitment to operational excellence, and dedication to supporting essential public services across the UK. This team plays a vital role in ensuring smooth, dependable transportation solutions for patients and healthcare partners—delivering care, reliability, and professionalism every day.

The Role

We are seeking a proactive and customer‑focused Customer Service Representative to join our team in Ponders End. This is a predominantly telephone‑based role, where you’ll be the first point of contact for patients, relatives, and healthcare professionals.

Your primary responsibility will be arranging and coordinating patient transport, ensuring every interaction is handled with empathy, efficiency, a...