Position Overview
Adecco is seeking professional and detail-oriented Customer Support Representatives to support a high-volume contact center located onsite in El Segundo. This role is focused on customer support and case-related services related to legal settlements.
This role is ideal for candidates with strong communication skills, computer navigation abilities, and a customer-first mindset. Representatives will support customers through inbound and outbound communication while maintaining professionalism, empathy, accuracy, and confidentiality.
This is a fast-paced environment that requires multitasking, problem-solving, and the ability to navigate multiple systems while delivering a high-quality customer experience.
**Key Responsibilities**
+ Handle inbound and outbound customer interactions professionally and efficiently
+ Assist customers with account inquiries, settlement-related questions, and general support needs
+ Accurately document customer interac...