Position Overview
POSITION SUMMARY:
The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers.
ESSENTIAL FUNCTIONS:
Secures all firearms brought into the store with trigger locks.Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.Supports a strong commitment to world class customer service and ensures a pleasant and productive shopping experience for all customers.Greets all customers as they enter the store in a friendly and outgoing manner.Handles customer's merchandise returns; complete refund / exchange paperwork.Sorts returns by category and return to proper area.Sells appropriate Hunting and Fishing Licenses.Handles and administers all incentive a...