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⏰ Full Time

Customer Service Associate

Hillarys
Location πŸ“ Nottingham, United Kingdom
Posted πŸ“… June 05, 2026
Work Type ⏰ Full Time

Position Overview

We are looking forΒ enthusiastic and customer-focused individuals to join our dynamic Contact Centre team as Business Generation Associates. In this fast-paced role, you will be the first point of contact for both new and existing customers, handling a variety of queries and appointment requests through multiple communication channels. You will play a key role in scheduling appointments, providing excellent service, and supporting our advisors by ensuring their schedules are efficiently coordinated.


Key Responsibilities:

  • Act as the first point of contact for new and existing customers via telephone, email, and online requests.

  • Handle both inbound and outbound calls in a professional, timely, and efficient manner.

  • Coordinate and schedule appointments between customers and field advisors, ensuring accuracy and availability alignment.

  • Respond to cancellations and rescheduling requests, ensuring excellent service continuity.
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    Job Details

    ⏰
    Employment Type
    Full Time
    πŸ“Š
    Category
    Information and Record Clerks
    🏠
    Work Arrangement
    On-site
    πŸ“
    Location
    Nottingham, United Kingdom