Position Purpose:  

The Customer Service Assistant (CSA) serves as a liaison between patients, families, and clinical staff in an atmosphere 

sensitive to each person’s physical, emotional, social, and spiritual needs. The CSA functions in the spirit of teamwork, is accountable for teamwork and communication within the standards, policies, procedures, and guidelines of the organization. 

What you will do: 

• Acts as liaison between family and clinical staff 

• Directs people to