Job Opportunity: Customer Service Assistant (2 Vacancies)

We are seeking two dedicated and organised Customer Service Assistants to join a global leader in the Clinical and Industrial sectors. This is a pivotal role managing key customer accounts across the UK, ensuring seamless communication and high-level service delivery.

Role Overview

Location: Basingstoke (Onsite presence 4 days a week).
Workplace: Hybrid.
Pay Rate: £15.00 per hour (£27,000 salary equivalent).

Contract: 10 months initially

Hours: 37.5 hours per week.

Shift Pattern: 09:00-17:00 (with a 45-minute break).

Early Finish: 15:30 every Friday.

Key Responsibilities

Account Management: Oversee and update customer master data for auditing and data protection.

Operations: Raise quotations, orders, and schedule agreements to meet agreed service levels
Communication: Handle telephone enquiries, manage a shared mailbox, and maintain strong relationsh...