Position Overview
Responsible for the health and safety of yourself and others, both direct and indirect
Be aware of risk in department, both office and shop floor based
Report and resolve issues as they arise, working within up to date legislation
Duties:
- Ensure with service provision a positive customer experience
- Process all incoming orders working to AS9100 standard as per NES 002 procedure
- Manage order life cycle including but not limited to order entry, backlog management, rush orders, customer returns and status update
- Works to meet or exceed Bookings targets
- Handle and effectively screen incoming calls
- Deal with standard sales enquiries
- Update GP to ensure accuracy of quote hit rate data
- Process BOMS for all standard and some non-standard parts
- Provide support and back up to Business Support and the Sales Team
- Own r...