Position Overview
Description
:
What you’ll be doing:
Supporting customer through different channels (inbound calls and messages)Analysing and solving customer’s queriesSharing information on administrative and technical requests (products, invoices, etc.)Making changes to the systemForwarding faults or calls to other departmentsSkills you need to succeed:
German at min. C1 levelCustomer oriented attitudeExcellent organizational and communication skillsGood knowledge of MS Office packageWillingness to work on shifts (Monday-Sunday 8:00-24:00) in a hybrid model (2 days from home, 3 days from the office after training period) What’s in it for you:
Competitive salaryPerformance bonus (no limit, even 5000 pln monthly)LuxMed medical healthcareGenerali group insuranceMultisport or MultiKafeteria benefit systemsA po...