⏰ Full-Time

Customer Service Agent at Royal Mabati Factory

🏢

Confidential

                    Location
                    📍 Kenya, Kenya
                

                    Posted
                    📅 June 14, 2026
                

                    Work Type
                    ⏰ Full-Time
                

Position Overview

Job Description
For many years, Royal MabatiÂ® has supported many clients succeed through our varied solutions and products. We are a multinational company that primarily deals with roofing materials, starting out with a factory in Nairobi since our inception in . Today, we’re one of the leading manufacturers of roofing products with over 10 distribution…

Customer Service Agent
As the Customer Service Agent, you will be tasked to solve and deal with customers’ complaints and concerns before and after sales have been done.

Key Skills & Qualifications:
Handle and resolve walk-in customer inquiries and complaints professionally.

Process daily sales orders and ensure timely updates until dispatch.

Respond to customer queries and provide accurate order progress updates.

Resolve complaints efficiently, offering the best solutions to enhance satisfaction.

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Job Details

⏰

Employment Type

Full-Time

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