Job title – Repairs Customer Service Agent
Location – Ashford, TN23 (Fully Office based)
Contract – Temporary for 3 months
Hours – 35 hours per week
Start Date: ASAP

We are currently recruiting for a Customer Service Agent to join a busy repairs and maintenance team on a temporary basis. This is a fantastic opportunity for an organised and customer-focused administrator to support the delivery of an efficient repairs service in a fast-paced environment.
This role would suit someone with strong administration and customer service experience, ideally within housing, repairs, scheduling, or a service-led operational team.

The Role
 
You will play a key role in supporting the repairs function, managing repair requests from initial contact through to completion. You will be responsible for processing jobs, scheduling appointments, liaising with contractors, handling customer enquiries, updating systems, and ensuring work is delivered in line with servic...